Adam Gartenberg's Blog

Business Analytics and Optimization, IBM and Social Marketing

Information Week Survey: VoIP


Information Week ran an interesting article a couple of days ago on a VoIP survey they had undertaken.  In addition to providing a good summary of the benefits of VoIP and integration with other collaboration solutions, there were a few things that stood out for me in particular:

  1. Deployment of VoIP is inevitable: Only 12% of respondents said they have no plans to use it.
  2. While the benefits certainly outweigh the costs, this isn't a walk in the park:  "Maintaining call quality on a VoIP network is tougher than on a conventional voice network."
  3. People want to be able to leverage their existing investments:  45% of respondents cited interoperability with existing systems as the biggest obstacle to adoption of VoIP in their companies (second only to upgrade costs at 50%).

InformationWeek: In Depth: Five Things You Must Know About VoIP


Comments

    1
    Andres | Website: http://www.europesip.com | 7/7/2006 11:59:21 AM GMT

    Adam,

    In fact, my company is investing a lot on ASTERISK, an open source PBX, that is giving you the feautures of powerful PBX (CiscoCall Manager, Avaya, etc) for free... We are very happy with it, asterisk is SIP compatible, and is known as one of the greatest linux hits (similiar to the importance of Apache).

    We have developers on Asterisk, and I would love to integrate it with Sametime.. Heard that Sametime would be integrated with Avaya, and similiars... what can we do to integrate with Asterisk ? Could you provide me with some hints about it ?

    2
    Adam | Website: http://www.adamgartenberg.com | 7/7/2006 3:20:18 PM GMT

    Andres - Thanks for the interest. I'll follow up with you on this directly.

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