Adam Gartenberg's Blog

Business Analytics and Optimization, IBM and Social Marketing

Sametime Quick Tip: Automatically Save Chat Transcripts


During the course of the day, I tend to receive a lot of important information through instant messaging. People often send me URLs, phone numbers, action items, deadlines, screen shots, files and more. Therefore the ability to save - and search - my chat transcripts is extremely important. While Sametime will let me save individual chats through the File Menu, I prefer to have it save all of them for me automatically.

To do this, enter the Sametime Preferences Panel and select Chat History as indicated below. Then, set the default action to "Automatically save chats." You can determine where the chat histories should be stored, how long they should be kept and see how much space they take up on your hard drive.

Image:Sametime Quick Tip: Automatically Save Chat Transcripts

One other plus is that when you open a chat window, Sametime will fill in the recent chat history for you. This is helpful in maintaining the context of the conversation over time.

Image:Sametime Quick Tip: Automatically Save Chat Transcripts