Adam Gartenberg's Blog

Business Analytics and Optimization, IBM and Social Marketing

VoiceCon Wrapup

I've fallen behind in blogging about all the news out of VoiceCon last week, so let me try to catch up.

Lotus GM Mike Rhodin's keynote focused on a few key areas.  (Note - if you weren't there live, you can watch the keynote here.)
In addition to reviewing our views on the Unified Communications market and our overall strategy, Mike Rhodin:

Announced the (then forthcoming) availability of Lotus Sametime Advanced

Discussed recent partner announcements (click on the links for more details):

Highlighted major customers using our solutions (Colgate, Celina Insurance, Bank of New York Mellon)

Discussed major trends we see in the market (as summarized by TMCnet)
  • The Virtual Workplace will become the rule.
  • Instant Messaging and other real-time collaboration tools will become the norm, bypassing e-mail.
  • Companies will move beyond phone calls to collaborative business processes
  • Interoperability and open standards will tear down proprietary walls across business and public domains.
  • New meeting models will emerge.

Demonstrated (thanks to Ron Sebastian and Konrad Lagarde) a number of features and capabilities, ranging from basic Sametime capabilities, through the new capabilities of Sametime Advanced, to a preview of what's going to be coming in Sametime Unified Telephony.  They also demonstrated an early view into integration between Lotus Sametime and Forterra's virtual world being developed for the intelligence community.

There were a number of articles that did a good job summarizing the announcements, including the following (I'm sure there are more that I'm missing):
Of course, the other news that came revolved around interoperability between Lotus and Microsoft around IM:
NetworkWorld:  Microsoft, IBM commit to unified communications interoperability test.  This really deserves its own blog post, which I'll try to get to soon.  There are some nuances beyond the handshake that took place on stage (namely - we feel it's important to be able to offer our customers open interoperability to OCS and MSN, not just to OCS.)  I'm sure this story will continue to unfold, but it did make for an exciting session none-the-less.